Every route below reaches a real address monitored by a person. Name the subject in your first line so it goes to whoever can answer it.
Ask for the matter to be escalated in your reply. It moves to a named owner who responds within five working days with either an answer or a date for one.
We keep a written record of escalated matters and their outcomes.
If you are not satisfied with how a privacy request was handled, you may complain to the data protection authority for the country you live or work in, without going through us first.
Complaining to a supervisory authority does not affect any other remedy available to you.
If you believe a photograph produced through Dambl infringes your rights, write to support@dambl.app with the URL or store where it appears, a description of the right you hold, and your contact details.
We acknowledge notices within two working days and act on valid ones within 14 days.
Matters concerning the app listing, billing through Shopify, or the Shopify platform itself can also be raised with Shopify directly through the listing page.